This book made me angry. Not because it was a bad book (it's not) but because it paints such a vivid picture of an organization full of hubris and lacking ethics that I noticed I was tensing as I read certain passages, envisioning myself on the receiving end of the lies and employee disrespect.
(SPOILER) However, the one point that made me more sad than anything else was that George Shultz never believed his own grandson, even when evidence against Theranos was piling up. Why? Was it greed at the money his stock was worth? Was it know-it-all arrogance? Was it a form of infatuation with a young, attractive CEO? Shultz is almost 98. I hope he gains the good sense to make amends with his grandson while he still can.
I gave this book 4 instead of 5 stars because I felt it may have been a little too one-sided. There is a vivid one-sided picture painted of an essentially evil company led by two executives lacking any ethics or empathy. It also paints most of the employee whistle blowers as highly ethical and being patient-centric at the cost of self. Is all this true? Maybe, but it seems to paint a very one-sided picture In my experience life is never that cut-and-dry. I would have like a little more understanding of the gray areas that I believe must have existed.
Read this book! It is a great narrative of a modern tech startup that is given great press for little-to-no reason with respect to product delivery and of the high-powered individuals who were smitten with the company and its leader while ignoring any data-based analysis that should have been a preliminary part of any investment.